Zoya 7 — Terms & Conditions of Use

📋 1. General Terms & Conditions

By using the Zoya 7 website and platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These Terms and Conditions form a legally binding agreement between Zoya 7 and its members.

Zoya 7 is an online gaming platform offering casino games, betting, fish games, and much more for players in Bangladesh. To use the platform, you must meet the following requirements:

• You must be at least 18 years of age.
• Online gaming must be legal in the country where you are located.
• You are of sound mind and are using this platform of your own free will.
• Your account has not previously been closed or suspended by Zoya 7.

These Terms and Conditions may be updated from time to time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. Please check this page regularly.

👤 2. Account Registration & Verification

Registration on Zoya 7 is completely free. You are required to provide accurate and truthful information during sign-up. Providing false information may result in account termination and forfeiture of any balance.

Registration Rules

• Each person may only open one account — this applies to the same device, IP address, or household members.
• The name, date of birth, and phone number provided at registration must be accurate.
• Your password must be at least 8 characters long and contain a combination of letters and numbers.
• You are solely responsible for the security of your account. Sharing your login credentials with anyone else is strictly prohibited.

KYC Verification

Before processing a withdrawal, Zoya 7 may verify your identity. This process is known as KYC (Know Your Customer). The following documents may be required for KYC:

• National ID (NID) or passport copy
• Recent bank statement or bKash/Nagad account screenshot
• Selfie photo (if required)

💳 3. Deposit & Payment Policy

Making a deposit at Zoya 7 is easy and secure. We support the most popular payment methods in Bangladesh. For minimum deposit amounts and available methods, visit our Deposit Page Learn more.

Important Deposit Terms

• Funds deposited must be sent from an account registered in your own name. Third-party payments are not accepted.
• Your balance should be credited immediately after a deposit. If you experience any issues, please contact support.
• If you reach your deposit limit, we recommend using our responsible gaming tools.
• Zoya 7 reserves the right to freeze accounts in cases of money laundering or suspicious transactions.

💸 4. Withdrawal Policy

Withdrawing funds from Zoya 7 is simple and fast. For full details on withdrawals, visit our Withdrawal Page Available. Please note the following before making a withdrawal:

• Your account must be fully verified before you can make a withdrawal.
• The withdrawal method must match the deposit method used.
• The minimum withdrawal amount is BDT 500.
• Standard withdrawals are processed within 30 minutes to 3 hours.
• Wagering requirements must be met before withdrawing any bonus balance.
• The maximum withdrawal limit is BDT 50,000 per day.

🎁 5. Bonuses & Promotional Offers

Zoya 7 regularly offers attractive bonuses and promotional deals. Each bonus comes with specific terms that members are required to follow.

General Bonus Terms

• Welcome Bonus: For new members only, applicable on the first deposit.
• Wagering Requirement: A specified multiplier of the bonus amount (typically 10x–30x) must be wagered before a withdrawal can be made.
• Validity: Every bonus has an expiry date; any unused bonus will be cancelled once it expires.
• A bonus can only be: Multiple bonuses cannot be used simultaneously unless explicitly permitted.

Reasons for Bonus Cancellation

• Creating multiple accounts
• Bonus abuse or manipulation
• Registration with False Information
• Violating bonus terms

💚 6. Responsible Gaming

Zoya 7 believes gaming should be a healthy form of entertainment. We never want any of our members to develop a gambling problem or suffer financial harm.

Responsible Gaming is an integral part of our terms and conditions. We provide the following protective tools for our members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality Check: Receive reminders at regular intervals.
• Cooling-Off Period: Take a gaming break — anywhere from 24 hours to 6 weeks.

For more details, visit our Responsible Gaming Visit the page. Remember — gaming is for entertainment, not a source of income.

🚫 7. Account Closure & Restrictions

Zoya 7 reserves the right to suspend or permanently close an account at any time, without prior notice, in the following circumstances:

• Registering with false or misleading information
• Operating multiple accounts
• Manipulating the bonus system
• Harassing or causing harm to other members
• In cases of illegal or suspicious transactions
• Exploiting technical vulnerabilities of the platform
• If the account holder is found to be a minor

To close your account, please contact our support team. Any remaining balance at the time of closure can be withdrawn, but bonus balances will be forfeited.

⚖️ 8. Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. We always aim to resolve issues in a friendly and timely manner.

Complaints Process

1. Submit a complaint via live chat or email.
2. You will receive an initial response within 48 hours.
3. Complex issues will be resolved within 7 business days wherever possible.
4. If the issue remains unresolved, you may escalate it to a third-party mediator.

In the event of a dispute over game results, Zoya 7's server logs shall serve as the definitive record. If a technical error causes the outcome of a game to be uncertain, Zoya 7 reserves the right to refund the bet placed in the affected round.

🛡️ 9. Limitation of Liability

Zoya 7 always strives to provide uninterrupted service. However, there are limitations to our liability, which form part of these Terms and Conditions:

• Zoya 7 is not responsible for games interrupted mid-session due to internet disconnection or technical issues.
• We are not directly liable for any delays or issues caused by third-party payment gateways.
• Zoya 7 will not be held responsible if account information is compromised due to the user's own negligence.
• Under no circumstances will Zoya 7's total liability exceed the amount you deposited over the relevant 30-day period.
• Zoya 7 shall not be held liable for service disruptions caused by force majeure events, including natural disasters, government directives, or cyberattacks.

🔄 10. Changes to Terms & Enforcement

Zoya 7 reserves the right to modify these Terms and Conditions, in part or in full, at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, members will be notified by email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you have the right to close your account and withdraw your balance.
• If any part of this agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms and Conditions are governed by international law. Any disputes arising in connection with the Zoya 7 platform will be resolved through the relevant jurisdiction.