Zoya 7 — Your Privacy Is Our Responsibility

📥 1. What Information We Collect

We collect certain information when you create an account on Zoya 7 and at various stages of using the platform. The sole purpose of this data collection is to provide you with the best service and keep your account secure.

Personal Identity Information

• Your full name and date of birth (to verify your age)
• Mobile number and email address (for communication)
• National ID or passport number (for KYC verification)
• Current address (if required)

Financial Information

• BKash / Nagad / Rocket account number
• Bank account details (for withdrawals)
• Transaction history and amounts

Automatically Collected Information

• IP Address & Device Type
• Browser type and operating system
• Time of site visits and how long you spent on each page
• Cookies & Session Data

⚙️ 2. How Your Information Is Used

Zoya 7 uses collected data solely for specific, legitimate purposes. Full details are provided in the table below:

Your data will not be used for any purpose beyond those stated above. If your information is ever needed for a different purpose, your separate consent will be obtained.

💾 3. Data Storage & Retention

Your data is stored on secure servers. Zoya 7 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Financial Transactions: A minimum of 7 years, as required by law.
• KYC Documents: 5 years after account closure.
• Gaming Log: Automatically deleted after 3 years.
• Cookie Data: At the end of a session or after a maximum of 1 year.

🤝 4. Sharing Information with Third Parties

Zoya 7 does not share your data with advertisers or unrelated third parties. However, limited information may be shared with trusted partners for operational purposes:

• Payment Processor: To process transactions (financial information only).
• KYC Provider: To verify your identity (ID information).
• Game Provider: For game management (user ID).
• Law Enforcement Agencies: Only when required by a court order or legal obligation.

All partners are contractually bound to keep your information confidential. They may not use it for their own purposes or share it with any third party.

🍪 5. Cookie Policy

The Zoya 7 website uses cookies. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Helps us understand which parts of the site are used most.
• Functional Cookies: Remembers your preferences (language, display settings).
• Analytics Cookies: Collects anonymous data to help improve the site.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

✅ 6. Your Rights

As a Zoya 7 member, you have several rights over your own data. We respect these rights and have made them easy to exercise.

👶 7. Child Protection Policy

Zoya 7 is strictly for users aged 18 and above. We never knowingly collect data from or allow account registration by minors.

• Age verification is mandatory at registration.
• KYC verification is carried out if a user is suspected to be under 18.
• If a user is confirmed to be a minor, their account is immediately closed and any deposited funds are returned.
• If parents have any concerns, they can reach out to our support team.

🛡️ 8. Security Measures

Zoya 7 employs the highest technical and organizational measures to protect your data. Our security framework is outlined below:

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection at login.
• Firewall & Intrusion Detection: Prevention of unauthorized access.
• Regular Security Audits: Tested by third-party experts.
• Data Backup: Regular secure backups are maintained.
• Limited Access: Only authorized personnel can access your information.

In the event of a security breach, we will notify affected users within 72 hours and take immediate action. Please keep in mind that no system on the internet is 100% secure, so always keep your password and login details confidential.

🔄 9. Changes to Privacy Policy

Zoya 7 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, notifications will be sent via email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to the updated policy, you will have the option to close your account and withdraw your balance.
• Previous versions of the policy are available upon request through our support team.

📞 10. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to us. Our dedicated privacy team is ready to resolve any issues you may have.

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Response Time: Up to 72 hours

If you are unsatisfied with our response or believe your rights have been violated, you may file a complaint with the relevant data protection authority.